Contact Us

This Contact Us page gives customers the official support, phone, email, and business identity details for Clovn.

OUR IDENTITY

Legal Business Name: BROADEN RETAIL FUEL GROUP PTY LIMITED
Store Name: Clovn
Physical Business Address: Suite 405, 486-494 Pacific Highway, St Leonards, NSW 2065, Australia
ABN: 58 600 512 507
ACN: 600 512 507

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: care@clovn.shop
Business Phone Number: +61 480 804 133

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.